The All-in-One Guest Communication Hub Built for Hospitality.
Three Products. One Guest Communication Platform.
DreamDesk takes care of guest communication, 
so your team can focus on the experience 
.
The Problem
We Know the Nightmare.
Running a hospitality business is hard work. Front desks are drowning in guest comms. Phones ring off the hook. Inboxes overflow. Guests and staff feel the strain.
What We Do
How DreamDesk Works
It's simple, take care of the repetitive stuff, so your team can focus on what really matters, your guests.
It's seamless, automate the journey from inquiry to confirmation, ensuring you capture every reservation without the manual legwork.
It's authentic, let AI adopt your specific tone and style, so every interaction feels personal and distinctly yours.
Testimonials
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DreamDesk handles the late-night questions, the everyday requests, and everything in between, freeing up our team to focus on delivering great service.
Emma W., Guest Experience Manager at room2
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Running my Airbnb on my own used to mean answering messages at all hours. Now DreamDesk replies instantly, even when I am busy or asleep.
Grace G., Airbnb Owner in London
Hospitality in Mind
Built for every kind of operator.
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Boutique Hotels & Chains
Deliver a personalised experience at scale, without adding pressure to your team.
Tailored experiences for every guest, whether you manage one hotel or many.
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B&Bs & Guesthouses
Ease front desk strain with automated check-ins and instant answers that keep guests satisfied.
I can host without being glued to my phone.
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Serviced Apartments & Extended Stay
Offer round-the-clock reception support so guests feel at home, whether for a night or a month.
Manages guest needs like an on-site concierge.
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Hostels
Handles late night calls and requests, meaning nothing’s missed or overlooked.
DreamDesk provides bespoke support that matches hostel life.
DreamDesk's Impact in Numbers.
£50,000+ in projected annual savings per property
100% of calls accurately answered
90% of guest comms automated
60% reduction in front desk workload
Plug & Play
Integrations
Property Management Systems
Connects directly with your PMS to sync bookings, rates, and availability in real time. So your team never has to switch between systems or risk double-bookings.
Channels
Handles every guest conversation across voice, chatbot, and email - keeping replies fast, accurate, and on-brand no matter how guests reach out.
Unified Dashboard
Gives your team a single, central view of every property. So performance, communication, and guest satisfaction can be monitored and managed in one place.